Why Should I Attend


  • Learn the core leadership skills that can make a tangible difference to your businesses’ key performance indicators
  • Discover tools and techniques to help you better manage and motivate teams
  • Discover how to schedule and plan more effectively to manage workflow
  • Get comfortable in tackling difficult conversations with underperforming team members
  • Management insight from leading aviation business experts
  • IT and technology solutions for the apron
  • Network with aviation peers and exchange best practice
  • Fast-track one day learning format and certification of attendance


The Ground Handling Leadership dilemma by numbers 


55% of European stations suffering from a skills shortage


62% believe skills shortages have been complicit in an accident on the apron


63% say lack of skilled staff has led to depleted services to airlines


30% average attrition level at European stations


*Source: GHI Skills Survey 2017


“To solve this problem needs proper attention by the management. We need to free up time to focus on developing our people. And this pays off in less costs, better performance.” Ground handling manager