INTERACTIVE WORKSHOP: Just Culture – blame the process, not the people

14:00 - 14:45

This session will explore Just Culture where front-line operators and others are not punished for actions, omissions or decisions taken by them which are commensurate with their experience and training, but where gross negligence, wilful violations and destructive acts are not tolerated. Nick Yeadon will explain how you create a business environment where people discuss process failures, rather than point the finger.

Nick Yeadon, Chief Executive Officer, Air Dispatch