INTERACTIVE WORKSHOP: Employee engagement and the difference it can make to OTP, safety and quality

14:45 - 15:30

Companies in the top quartile of employee engagement outperformed bottom-quartile units by 10% on customer ratings, 22% in profitability, and 21% in productivity according to Gallup. So, what is employee engagement and how do we attain it in the fast-paced environment of the airport?

Mark Hemming, Director, MH 4.0 TRAINING & CONSULTING